Explainer Program Coordinator – GS-9

Position Title
Explainer Program Coordinator

Hiring Institution
National Air and Space Museum

City, State
Chantilly, VA

Salary/Hourly Compensation
This position a Trust position, equivalent to the GS-9 level. It is a Not to Exceed (NTE) position of one year, with possibility for extension, based on grant funding

GS-9 Federal Employee Base Salary. GS-9 government employees will receive a base salary of between $44,471.00 and $57,809.00

Position Description

The Smithsonian Institution’s National Air and Space Museum (NASM) seeks two program coordinators to manage the Explainers program. The Explainers Program hires high school and college students to help visitors better understand the Museum’s artifacts and exhibitions through hands-on programming. Explainers work at both National Air and Space Museum in Washington, DC and the Steven F. Udvar-Hazy Center in Chantilly, Virginia.

These positions are located in the Education Department and are responsible for conceiving, developing, and implementing an Explainers Program that supports the museum’s public programs. The coordinators are responsible for selecting and providing leadership and direction to the 40 to 70 part-time Explainers, ensuring they are adequately prepared and supervised to maintain the high standards of accuracy and integrity of the Smithsonian and NASM. The positions will work at the museum in Washington, DC and Chantilly, Virginia.

Explainers Program Coordinators are responsible for the recruitment, coordination, management, training and evaluation of Explainers.
Coordinators have the following major responsibilities:
• Recruit and hire a qualified and diverse group of Explainers.
• Manage the day-to-day operations of the program, including scheduling.
• Prepare and deliver training to Explainers and evaluate Explainers’ performance within the program.
• Develop new programs and provide instruction to adapt existing ones to reflect current knowledge and practices in learning methods, audience dynamics, and teaching practices.
• Evaluate programs to ensure they meet the needs of the museum and its audiences.
• Coordinate the collaborative efforts of the Explainer program staff, establishing, implementing and maintaining policies and procedures that ensure the smooth operation of the Explainers Program.
• Maintain records of all Explainer activity, including tracking hours, program attendance, and programs delivered.

• Ability to communicate effectively verbally and in writing to audiences of all ages, including an ability to communicate and collaborate with individuals from museums, cultural organizations and businesses.
• Knowledge of STEM (science, technology, engineering and mathematics) education sufficient to develop learning programs related to the museum’s collections, exhibitions, and research.
• Experience delivering educational programs in a formal or informal setting, preferably in a museum or cultural institution.
• Knowledge of education theory and teaching practices related to informal education environments (e.g. museums, observatories, science centers, planetariums, etc.) in order to develop museum education programs for culturally diverse audiences.
• Ability to evaluate the content, format, and delivery methods of education programs in order to use evaluation results to modify and improve programs for museum audiences.
• High level of organization to coordinate elements of the Explainers Program, including maintaining complex schedules and activity records.
• Program management skills in order to maintain records of all program expenses and to ensure that recommended expenditures are made within budget guidelines
• Problem solving strategies to facilitate the resolution of issues that arise within the program.

Basic Requirement:

Degree: Bachelor’s degree (or higher degree) that included or was supplemented by at least 24 semester hours in a field related to the work of the position.

OR Combination of Education and Experience: At least 24 semester hours in a field related to the work of the position. The experience must have demonstrated (1) a thorough knowledge of the principles underlying the work of this position, and (2) understanding, both theoretical and practical, of the methods and techniques applied in performing work in this position.

OR Specialized Experience: Three years of specialized experience, which includes delivering STEM education programs in an informal education setting. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-7 or above).
Physical demands may occasionally require visits to off-site locations. Physical demands may also require occasional work outdoors throughout the year, including winter and summer, not in a climate-controlled environment. Otherwise, the position requires normal demands of office work with lifting, bending, and walking.
Coordinators work in an office and a museum environment, as well as outdoors in non-climate controlled environments. This position requires working most weekends and often evening and holiday hours.
This position a Trust position, equivalent to the GS-9 level. It is a Not to Exceed (NTE) position of one year, with possibility for extension, based on grant funding. There is no supervisory status or promotion potential.

Preferred Degree

Interested in
A candidate that fits the organization’s internal culture

Full Time non-Traditional Schedule (evenings, weekends, varies week to week)

Benefits Include
Health Insurance, Paid Vacation, Paid Sick/Personal Days

Management Styles of the Organization (you can find the descriptions of each style by following this link):

Closing Date 

Resumes should be sent to
Please email your cover letter to NASMHRHiring@si.edu

Include the following with your resume
Cover Letter

Interview Process
The interview will be a panel.

Interview Follow Up 
It’s okay to email if we haven’t gotten back to applicants in the time we said we would

Applicants will  be notified if the decision is taking longer than anticipated

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